FAQ · NoFilter

Questions.Straight answers.

NoFilter works with farmers and conservation partners around threatened forests to make agroforestry coffee worth growing, and puts a share of every sale back into protecting the same landscape.

SINGAPORE · UAE · SUMATRA · MYANMAR

Aerial view of the Batang Toru buffer in Tapanuli, North Sumatra: coffee and rice mosaic meeting standing forest along the boundary
Batang Toru buffer · Tapanuli, North Sumatra
1°38′18″N · 99°15′56″E · on record
FAQ file16 questions04 sectionsUpdated 05 Sep 2026
01 · The why4 questions

Why NoFilter?

Why we care, and why the landscape changes the equation.
01

Why does NoFilter exist?

Answer · 01.01

Most of us buy coffee based on two things: what does it cost, and does it taste good?

We started NoFilter because we think there's another question worth asking: where could that coffee spend be most useful?

We work with farmers and conservation organisations around globally important forests that still have a huge amount to lose. Sometimes we join an existing project; sometimes we help build the coffee programme through infrastructure, processing, finance and market access.

Then we buy the coffee and put a share of every sale back into conservation there.

We're buying coffee anyway. We'd rather make the purchase count.

02

Why does it matter where my coffee comes from?

Answer · 01.02

Because two cups can look identical and come from completely different landscapes.

One might come from land already heavily simplified for agriculture. The other might come from farmers working around a forest that still holds orangutans, tigers, elephants and gibbons, and still has a great deal to lose.

Those places are not ecologically interchangeable. If both can give us good coffee at a price that works, we know which one we would rather support.

Where demand lands matters.

03

Why are farmers so important to conservation?

Answer · 01.03

Because farmers are the bedrock of conservation at the forest edge.

A boundary on a map only gets you so far. If the people living beside it cannot build a viable livelihood around the forest, the pressure on that boundary does not go away.

So we do not only send money to conservation organisations. We invest in the coffee economy too: processing, infrastructure, quality, market access and, above all, recurring demand.

A donation funds conservation. Demand changes what farmers keep producing. We want both working in the same place.

04

How is NoFilter different from Rainforest Alliance and Fairtrade?

Answer · 01.04

Both do useful work. Neither is trying to answer the question we are.

Rainforest Alliance sets standards for how certified farms are managed, including limits on recent conversion of natural ecosystems. It does not mean the coffee was chosen because the surrounding landscape matters, or send any part of your purchase to conserving it.

Fairtrade works on trading terms. Its Minimum Price is a safety net; it does not guarantee every farmer's costs are covered or that every farmer earns a living income, which is why Fairtrade publishes separate Living Income Reference Prices.

NoFilter asks where the demand should land, and whether the coffee economy can strengthen conservation there.

We are not against certification. We just do not think a logo should end the conversation.

Source · Rainforest Alliance standard ↗  ·  Fairtrade Minimum Price ↗

02 · The model4 questions

Coffee & Conservation

What happens on the ground, and where the money goes.
01

What does conservation coffee actually mean?

Answer · 02.01

That the forest is not a cause attached to ordinary coffee afterwards.

The starting point is a real conservation landscape where farmers, local organisations and NGOs are already at work, or where we can help build the coffee programme around that work.

Then a share of every sale goes back into conservation in the same landscape. The place, the farmers, the coffee economy and the conservation work are connected from the beginning.

We currently buy from four forest landscapes in Sumatra and Myanmar.

02

What does NoFilter actually do in these projects?

Answer · 02.02

It varies by origin, and we would rather say so than claim one tidy role everywhere.

In some places we support a programme already underway as a committed buyer. In others we have helped build or materially expand the coffee side: financing processing equipment and infrastructure, improving quality, strengthening post-harvest systems and creating the route to market.

The conservation partners bring the conservation expertise. Farmers make the landscape work. We help build the coffee economy around it.

Growers, PRCF Indonesia and SRI members with the NoFilter founder at the Batang Gadis drying house
Batang Gadis drying house · Mandailing, North Sumatra
03

Where does the conservation money go?

Answer · 02.03

To the partners working in the landscape your coffee came from: PRCF Indonesia, SRI, OIC, Fauna & Flora and local producer organisations, depending on the origin.

A share of every sale is ring-fenced for it. For trade customers the rate rises with the price paid per kilogram, and the quote builder shows both the percentage and the money it generates before anything is submitted. An optional top-up goes to the partners rather than to our margin.

You should always be able to ask where the conservation part of your money went, and get a straight answer.

04

How do you verify the forests and coffee origins?

Answer · 02.04

Coffee plots, their buffer and the forest beyond are mapped as GPS boundaries with partners on the ground, then checked against independent satellite monitoring and field evidence.

Drone and ground-verification layers are being added, and the site says which layers are live and which are not. We would rather show an evidence system honestly as it develops than present a claim you simply have to trust.

See how we verify it →

Drone survey over mapped coffee plots and the forest beyond
Drone verification pass · plot boundary and forest edge
03 · The setup4 questions

Buying NoFilter

Coffee, machines and what it actually costs.
01

How do I get a price?

Answer · 03.01

Build it yourself. Choose your coffees, expected volume, machines and servicing, and watch the trade rate, equipment cost and conservation contribution update as you go.

Because it contains live wholesale pricing, access is by a code sent to a work email address. No sales call required just to find out what your setup costs, and no waiting for somebody to turn a rate card into a PDF.

Build your quote →

02

Is the quote binding?

Answer · 03.02

No.

Change the coffees, the machines, the volume. Nothing is committed because somebody used the builder.

When you are happy you submit your selections, and we check the details before anything becomes final. Prices on a saved quote are held until the expiry date shown on it.

03

Can we use our existing machines?

Answer · 03.03

Yes. Keep your machines and just buy the coffee.

Or take equipment from us, bought outright or on monthly rental, with milk coolers and the service programme included in the rental. Both are modelled in the builder so you can see the difference before deciding, and any included equipment is priced there rather than appearing later as a surprise.

Coffee and equipment are separate choices.

04

How do you work out which machine and how much coffee we need?

Answer · 03.04

Volume first: tell the builder roughly how many cups a year you expect and it converts them at 18 g a cup. If you already know your kilos, enter those instead.

Then the machine, sized on cups a day, the busiest period and what people actually drink, rather than on the name over the door. There is no separate office, café, hotel or zoo tariff.

The builder gives a sensible starting point and we sense-check it before anything is ordered. Tastings, on the equipment you are considering, can be arranged first.

A CaféMatic 8 bean-to-cup machine in NoFilter livery
CaféMatic 8 · NoFilter livery
04 · The day-to-day4 questions

Once you're with us

Roasting, service, reporting and where we operate.
01

How does servicing work, and what if something breaks?

Answer · 04.01

Service on schedule, not on complaint.

Maintenance is planned in advance. Three weeks before a service is due the system proposes a date to your site contact and the technician at the same time, so it does not become somebody's manual reminder.

If something does break, tell us and we coordinate the response rather than leaving you to work out which distributor or technician to chase. Parts, labour and response arrangements vary by equipment package and are confirmed in the proposal.

02

Is the coffee roasted fresh?

Answer · 04.02

Yes. We roast against demand rather than producing large batches and leaving them in stock, so the coffee gets from roaster to counter without months in a warehouse in between.

In Singapore we also collect spent grounds with deliveries and divert them into local composting and community-garden channels. That arrangement is Singapore-specific for now, and we will say so rather than imply it exists elsewhere.

03

Can we track the conservation contribution?

Answer · 04.03

Yes. Trade partnerships can include a tracker showing coffee supplied and conservation contribution generated over time.

The number follows what you actually buy. Drink less coffee and it grows more slowly; there is no impact counter ticking away independently of your orders.

For sustainability teams we can provide supporting supply-chain data covering origins, volumes, contributions and traceability, which is more useful than another logo.

04

Where does NoFilter currently operate?

Answer · 04.04

Singapore and the United Arab Emirates, through NoFilter Pte. Ltd. and NoFilter LLC. Those are the markets where the operating setup and trade pricing sit behind the offer.

We take enquiries from elsewhere, including the UK. If we can supply a market properly we will explain how, and if we are not ready there yet we will say so rather than pretend Singapore or UAE terms travel automatically.

01The ethos · three treatments

One argument,told three ways.

The same words in every option — the problem, the answer, and the founder's note — so what differs below is the telling, not the content. Pick one; the other two come out.

A · The long read  /  B · The transmission  /  C · The slabs

02OPTION AThe long read · editorial, signed

Why NoFilter exists · the whole argument

The difference between a forest lost and a forest held often comes down to a few dollars and cents.

NoFilter exists to direct more of what you pay directly to the people keeping it standing. The problem is, what you pay is already going somewhere — and not in the right direction.

Most of us are already funding the system that clears the trees. Because most of the coffee we drink is grown where it can be produced cheapest — and growing coffee cheaply usually means making the land as efficient as possible. Trees cleared. Shade removed. Coffee planted to the horizon.

It works.Farms produce more. Supply is predictable. Coffee stays cheap.

And because all of that happens long before the coffee reaches us, there's rarely anything on the bag — or in the cup — to tell us what our coffee is helping pay for.

NoFilter backs coffee from forests still standing.

We buy from the edges of forests that are still under pressure — places with species found nowhere else, and where coffee is already part of how people live.

A share of every sale goes to the NGO holding that boundary. By contract, on every invoice — not a donation at the end of the year.

The point is to help farmers build a living around the forest, rather than further into it.

The world doesn't need more cheap coffee. It needs livelihoods on the edge of the forests still under pressure.

Every coffee we source grows in the agroforestry that hems a forest under pressure — Batang Toru, Leuser, the Arakan highlands — ripening under standing canopy rather than on the bare ground left where forest falls. That agroforestry is the line itself: a living, working edge, tended by the people who farm it, that holds the clearing back. And it only holds while the coffee finds a buyer.

So your order is never a gesture — it funds the NGO partners who keep that edge alive, shelters the forest and the flagship species that call it home, and gives the families under the canopy a reason to let the trees stand.

Alex ClarkFounder, NoFilter · Batang Gadis, North Sumatra
03OPTION BThe transmission · typed field dossier
NF · FIELD DOSSIER · ETHOSCH 00 · WHY WE EXIST

They're already going somewhere. And not in the right direction.

Most of us are already funding the system that clears the trees. Because most of the coffee we drink is grown where it can be produced cheapest — and growing coffee cheaply usually means making the land as efficient as possible. Trees cleared. Shade removed. Coffee planted to the horizon.

It works.

Farms produce more. Supply is predictable. Coffee stays cheap. And because all of that happens long before the coffee reaches us, there's rarely anything on the bag — or in the cup — to tell us what our coffee is helping pay for.

NoFilter backs coffee from forests still standing.

We buy from the edges of forests that are still under pressure — places with species found nowhere else, and where coffee is already part of how people live. A share of every sale goes to the NGO holding that boundary. By contract, on every invoice — not a donation at the end of the year.

The point is to help farmers build a living around the forest, rather than further into it.

Signed — A. Clark · founder · filed from Batang Gadis, North Sumatra

04OPTION CThe slabs · one sentence per screen

Most of us arealready fundingthe clearing.

Most coffee is grown where it can be produced cheapest — and cheap usually means the land made efficient. Trees cleared. Shade removed. Coffee planted to the horizon.

It works.

Farms produce more. Supply is predictable. Coffee stays cheap.

Nothing on the bagsays what it'shelping pay for.

All of it happens long before the coffee reaches you — there's rarely anything in the cup to tell you.

NoFilter backs coffeefrom forestsstill standing.

Bought from the pressured edges — species found nowhere else, coffee already part of how people live. A share of every sale to the NGO holding that boundary, by contract, on every invoice.

Around the forest.Not further into it.

That is the living we help farmers build — and the whole reason the line holds.

Alex ClarkFounder, NoFilter · Batang Gadis, North Sumatra
01Origins · registry

Four forests. Four coffees.

Behind each is a real canopy edge, a boots-on-the-ground conservation partner, and an active monitoring structure keeping that line held.

Held with
PRCF Indonesia SRI Indonesia Orangutan Information Centre ACCA · Asho Chin Coffee Association Fauna & Flora KUB Tandasira Maju Bersama · Tanjung Dolok
Origin 01 · Tapanuli, North Sumatra

Batang Toru

Tapanuli, North Sumatra
01 SpeciesTapanuli orangutan PartnerPRCF Indonesia · SRI On file1°38′18″N · 99°15′56″E TastingDark chocolate · Red plum · Cedar
Origin 02 · Magway, Myanmar

Arakan Mountains

Magway, Myanmar
02 SpeciesWestern hoolock gibbon PartnerFauna & Flora · ACCA On file19°45′N · 94°30′E TastingGrapefruit · Candied nuts · Milk chocolate
Origin 03 · Mandailing, North Sumatra

Batang Gadis

Mandailing, North Sumatra
03 SpeciesSumatran tiger PartnerSRI On file0°38′N · 99°30′E TastingBrown sugar · Orange · Almond
Origin 04 · Aceh, Sumatra

Gayo Lues

Aceh, Sumatra
04 SpeciesLeuser: four species, one landscape PartnerOIC On file4°00′N · 97°20′E TastingSyrupy · Dried fig · Cinnamon
02The mechanism · what your money does

Accountable, verifiable,repeatable.

Protecting the forest line takes money, not marketing. We lock three rules into every order — calculated before margin, printed on every invoice, and tracked on record. Here is the arithmetic under it.

Entry 01[ BEFORE MARGIN ]
00%
of every sale, ring-fenced
Locked in before profit. The conservation share steps up with the price band you choose.
Entry 02[ ON RECORD ]
0
NGO-led origins
Sumatra & Myanmar. Every site is a conservation project first and an agroforestry plot second — four forests, four polygons on file.
Entry 03[ PER INVOICE ]
0%
of top-ups passed on
Every cent of a voluntary top-up goes directly to the NGO field teams. NoFilter takes none of it.
03Verification · four layers

Proof,not promises.

Anyone can say a forest is standing. These are the four independent checks that make us able to prove it — a mapped boundary, a satellite pass against that boundary, a seasonal flight over it, and a partner on the ground who signs. Two run today. Two are being built, and we would rather show you the gap than shade it in.

Plate 09
PLATE 09 · RAIN ON THE CANOPYBATANG TORU
Mapped plot boundaries and forest buffer at Gayo Lues
Layer 01
Gayo Lues · boundary on file
Layer 01Live

Polygons

Each coffee plot, its buffer, and the primary forest beyond are mapped as GPS boundaries — partner-signed and held as data.

The line between farmed and untouched isn't a claim. It's a coordinate.
Origin monitoring map — forest boundary and coffee plots
Layer 02
Origin monitoring map · interactive
Layer 02Live

Satellite

Enrolled in Global Forest Watch. Weekly radar and optical passes flag canopy change independently of anything we say.

External by design. Open full screen ↗
Layer 03
Sample pass · not yet in service
Layer 03Rolling out 2026

Drone

Low-altitude passes over the boundary itself, at a resolution satellite cannot reach. Not live yet — and we won't claim it until it is.

Ranger patrol walking the forest boundary at Gayo Lues
Layer 04
Gayo Lues patrol · in service
Layer 04Live

Ground evidence

Field photography, camera traps and partner attestation tied back to the same polygon IDs.

01Shop · four origins

Buy the boundary.

[ Retail shop · pending launch ] Read every record. The bags open shortly.
Prices in

The impact you can point to

Raised for conservation · across every NoFilter counter

SGD — to date

02What the coffee does

Whether it's employees at their desks, guests in your lobby, or visitors passing through your gates—the coffee you pour sends a clear signal.


NoFilter turns a routine expense into a live, verifiable conservation commitment. Something your people see on the wall, trace to a boundary, and respect in the cup.

Roasted to orderMost office coffee is roasted in bulk, shipped in a stuffy container, warehoused for months, and poured flat as a pancake into your cup. We roast when you order — straight from roaster to your office.
Coffee grounds composting with a community garden partner
Closed loopMost suppliers drop off the beans and call it a day. We come back for your grounds. Collected with every delivery, composted locally with community garden partners across Singapore. Nothing wasted.
GIS map of Gayo Lues conservation boundaries and NoFilter coffee plots
Traceable to sourceYou should know where your coffee comes from — down to the plot. Every source is cross-checked against official government conservation boundaries and verified with our NGO partners on the ground. That's not a claim. It's a map you can point to.
Where the 10% goesEvery cup has a return address. Your coffee sends money back to the farmers and NGO partners protecting the forests and species it comes from. The transfers are documented and available on request.

What it does. How it's proven.

Plates 05.02 · The floor
Plate 01 · The counterSingapore
Plate 02 · The other endGayo Lues
Plate 03 · The pourOne cup · one reading
Plate 04 · Under canopyBatang Toru
Plate 05 · GroundsComposted, not binned
NOFILTER · LIVE IMPACTRAISED FOR CONSERVATIONSGD · TO DATE> POS 
Plate 06 · The live readoutIncluded with every partnership
Field note 05

The counter is wired to purchase volume, not to a marketing target. If the office drinks less, the number moves slower. We would rather it be honest than impressive.

Filed by NoFilter
Automatic bean-to-cup machine on a counter, dispensing head lit from the side
One machine, on the counter

03 · the unit

Your cup is
the unit.

You’re already pouring it, and someone is already invoicing you for it. The only question is where that money actually lands. With NoFilter, every cup funds land protection alongside our NGO partners — enforced by contract, not written as a pledge.

SGD0.086
To conservation · per cup, at list

Set your volume below to see your yearly impact.

80
cups a month
SGD raised for conservation from your floor, per year
Cups a day Coffee a year Per cup
Assumes 2 cups per person per day · 18 g per cup · 240 working days · at your market’s list price (SGD 48.00) · 7.5% to conservation.
04 — the machine

On-site proof

Your coffee setuptells a story.Make it a good one.

Before anyone takes a sip, your counter is already saying something about what you value. A machine in full Hold The Line livery, grinding whole beans for every cup, next to reusable 1 kg bags carrying the origin it came from — it turns the daily pour into the thing people ask you about, in any venue, without anyone having to raise it.

HardwareScaled to your footprint
PackagingYour 1 kg reusable bags
LiveryBranded for your space
CaféMatic 8 in Hold The Line livery
05 — the counter

The counter

Your impacton display.

A live counter mounted right where the coffee is poured, carrying your name alongside ours. It ticks up with every cup — no dashboard to log into, no figure buried in a PDF at the end of the year. Physical proof that guests, visitors or staff can read from across the room.

MountBy your machine
DataYour cups, live
BrandingYour name & mark
07 — verification

Evidence map

Verificationon demand.

Every origin is mapped against official government conservation boundaries and cross-checked with our NGO partners on the ground. Each one is blended from lots we can put a coordinate on, so the map — not a batch number — is the record. Three of the four layers are live today; the fourth is dimmed until it is. Open the evidence map →

CustodyGPS-located lots
DataSatellite · drone 2026
VerificationNGO field-pinned
06 — servicing

Servicing

Servicingschedules itself.

Zero maintenance admin for your team. Three weeks before a scheduled service the system proposes a date to your venue manager and to the technician at the same time. One click each locks it into both diaries. If anyone goes quiet it chases them twice, then escalates to us — never to you.

OpensT−21 days
AutomationAuto-chase T−18 & T−14
AdminZero for your team
08 — the close

[ Standard issue ]

And a whole lot extra.Hardcoded into every account.

No tiers, no hidden fees, no optional add-ons. Every feature, circular programme and conservation effort below is built directly into your contract from day one.

  • SYS_01

    Fully itemised

    One invoice, not five suppliers. Hardware, roasts, servicing and consumables — powders, fresh milk, the lot — plus barista-run cart events when you want them, each named line by line with the NGO allocation split out.

  • SYS_02Included FOC

    Grounds recovery

    Closed-loop waste collection at no added cost. Spent coffee grounds are hauled away and composted locally in community gardens — zero to landfill.

  • SYS_03Included FOC

    Cinta Raja replanting

    Active rainforest restoration built into every account. Direct tree planting in the Cinta Raja corridor at zero extra charge.

  • SYS_04

    Four origins

    Four single-origin roasts, each pinned to an active forest boundary your team or guests can inspect live via the satellite layer.

  • SYS_05

    Four sizes

    Scaled to the venue, from 10 to 500 people a day. Buy the machine or lease it — both are modelled in the builder.

  • SYS_06

    Scope 3 ready

    Chain of custody documented to GPS-located lots, on the same invoice — the data your reporting needs, handed over rather than chased.

  • SYS_07

    36 months

    Modelled end to end in the live quote builder, with every figure shown as it is worked out. No hidden fees.

  • SYS_08

    Two markets

    Priced transparently in SGD or AED, ex GST, to fit the way your finance and procurement teams already work.

Build your quote → Builder online · takes about 60 seconds
07The kit, specified
Spec tableSGD · PER MONTH · EX GST
MachineForSpecFrom

Servicing schedule · projectedLIVE
TaskIntervalNext dueIn

Intervals are the standard NoFilter plan. Dates are computed from today's date in your browser — indicative, not a contract.

Term36 months as modelled in the quote builder
BillingOne monthly line machine, coffee, service, consumables
ServiceOn schedule not on complaint
08Next
Route A
Price it
yourself

No sales call to see a number. The console gives you machines, coffee and the conservation contribution in about two minutes.

OPEN THE CONSOLE
Route B
Read the
proof

Four verification layers, two live today, two dimmed until they are.

VERIFICATION
Trade access · businesses only

rates.Live impact math.

Build a setup that works for your space. Choose your machines, coffee volume and servicing, and see your wholesale rate, monthly cost and conservation contribution update as you go. It takes about two minutes. Enter your work email and we’ll send you a code to open the builder.

Poured at the counter
Band from
SGD 45.00 / kg
Versus retail
≈ ½
To conservation
5 → 10%
Time to a number
~2 MIN
NoFilter
Conservation coffee · a share of every sale, by contract